Privacy Policy

Artfluence respects your privacy and is committed to protecting the personal information provided to us when you use our website or purchase our services.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the rights available to you.

1. Who We Are

Artfluence operates as ARTFLUENCE LTD. Our registered office, contact email, and phone number are listed in the footer of this page.

For the purposes of applicable data-protection legislation, Artfluence acts as the data controller for personal information processed in connection with our business activities, where applicable.

2. Information We May Collect

Depending on how you interact with Artfluence, we may collect:

• Full name
• Email address
• Billing and contact information
• Country or region
• Order and commission information
• Artwork requirements and references
• Payment and transaction information
• Communications between you and Artfluence
• Information required to prevent fraud or comply with legal obligations
• Technical information such as IP address, browser type, device information, and website usage information where collected through our website

We do not intentionally request personal information that is unnecessary for providing our services.

3. How We Use Your Information

We may use personal information to:

• Process and manage orders
• Create and deliver commissioned artwork
• Communicate with clients
• Respond to enquiries
• Process or verify payments
• Maintain business and transaction records
• Prevent fraud and misuse
• Comply with legal and regulatory obligations
• Improve our website and services
• Maintain appropriate accounting and financial records

4. Payment Information

Payments may be processed through third-party payment providers.

Where a third-party payment provider processes your payment, that provider may collect and process payment information under its own privacy policy and terms.

Artfluence does not need to store complete payment-card information when payment processing is handled directly by an authorised third-party payment provider.

5. Sharing Information

We may share relevant information with trusted third parties where reasonably necessary to operate our business, including:

• Payment processors
• Website and hosting providers
• Accounting or professional service providers
• Technology and service providers
• Legal, regulatory, or governmental authorities where required by law

We do not sell customers' personal information as a business practice.

6. International Clients and Data Transfers

Artfluence provides services internationally. As a result, personal information may be processed or stored in countries outside the United Kingdom where our service providers operate.

Where required by applicable data-protection law, appropriate safeguards will be used for international transfers of personal information.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal or accounting obligations.

9. Cookies

Our website may use cookies or similar technologies to provide essential website functionality, understand website usage, improve performance, and, where applicable, support analytics or other website features.

Where required by law, we will request appropriate consent before using non-essential cookies.

10. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which can include:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of information in certain circumstances
• Requesting restriction of processing
• Objecting to certain processing
• Requesting data portability where applicable
• Withdrawing consent where processing is based on consent

Requests should be sent to info@artfluence.site.

We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our services are not intentionally directed toward children who are unable to legally enter into contracts for our services.

We do not knowingly collect unnecessary personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this website together with the applicable "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how Artfluence handles personal information, please get in touch — our contact details are in the footer of this page.